Paul Summers Planning Strategies: Download Problems

Are you having download problems on the PSPS web page? Perhaps the following will assist. It is suggested that you read everything before clicking links:

1. Most documents with links on the PSPS web site need to be accessed by a suitable reader (for pdf files).

2. Adobe Reader is the most common form of reader and most computers come preloaded with suitable software.

3. Don’t know whether you have a suitable reader? Click here and:

a. If a document opens, then congratulations you have the reader and can return to browsing the PSPS web page and opening its documents.

b. If a document fails to open and you get the dreaded The page cannot be displayed message then you do not have a reader or a suitable reader on your computer. Go to 4 below.

4. To obtain a suitable reader free of charge click: http://www.adobe.com/products/acrobat/readstep2.html:

a. If you only have a dial-up modem (not ISDN or ADSL), then the download of 20+MB will take a little less than forever. It is recommended that in these circumstances, you buy or borrow from a library, a recent computer magazine and download the reader from its CD or DVD.

b. The link above will download the latest version of the reader, which at the time of preparing this page was version 7. Most documents on the PSPS site require version 5 or later. Many older computers run version 4. Update by clicking the link above.

c. After clicking the link, there are quite a few instructions to follow. Go through them methodically and allow a time for the downloads to occur.

5. If you have difficulties then ensure your computer is running, bring your phone to your computer and ring Paul Summers on (07) 5447 1015.

Last modified: 29/02/2008

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